Right of Withdrawal - Return of Products

The customer has the right to withdraw within 14 calendar days from the day of delivery of the order to him, returning the products in their original state, without incurring any costs, except for the return costs. Prerequisite for exercising the above right is that the product has not been previously converted at the request of the customer, the product has not been damaged, its labels have not been removed, it must be returned to its original packaging and accompanied by all its documents, such as proof purchase, warranty and instructions.


The possibility of change and the right of withdrawal are excluded in the offer products.


Before exercising the above right, the customer is obliged to notify our store by phone at 2104131272 or via e-mail at suitform@suitform.com.


If the above conditions are met, our store will refund the price either by canceling the charge, or by credit card of the customer, or by depositing the money in a bank account, within 30 days from the day of receipt of the product from our store .


Any damage or loss of the product during transport – return after exercising the right of withdrawal, is the responsibility of the customer.


If the product returned after the exercise of the above right is worn out, in whole or in part, and does not meet the above conditions, our store reserves the right to claim compensation from the customer. The compensation will be determined unilaterally by our store after evaluation of the product and will be offset by the customer’s claim from the price paid.


Exceptions to the right of withdrawal


The right of withdrawal does not apply in the cases defined by law (article 3l Law 2251/1994) and the present terms. It is explicitly stated that the possibility of withdrawal from the offer products is excluded.